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Online Privacy Policy

This privacy policy outlines what information (“PERSONAL DATA”) is collected from you (“SUBSCRIBER”) and how that information is handled by Light Code Healing, LLC (the “COMPANY”). All is done in accordance with the General Data Protection Regulation (GDPR).

Updated May 2018

Light Code Healing, LLC, also known as www.robinchellis.com, (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service.  Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, as well as any data the Company may collect across partnered and unaffiliated sites.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at www.robinchellis.com or through our mobile application. The terms “I”, “me”, “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service.

The following tells you how we use, store, and handle any information that you voluntarily provide to us while engaging with our site(s) and or the purchasing of our products and services.


The COMPANY provides various ways for you to add your personal information to their database. By clicking on “Submit” “Sign-up” “Buy now” “Purchase” and or any other button that has a similar meaning you are providing your explicit consent to be added to the COMPANY’s communication system. The COMPANY may use any reasonable means of communicating with you based on the information you provide. You may opt-out of this at any time by clicking on the “unsubscribe” button included on all email communication.

Light Code Healing, LLC (the “COMPANY”) respects the privacy concerns of the users of its website, www.robinchellis.com and the services and or goods provided there (the “SITE”). The COMPANY provides this privacy statement to explain what information is gathered during a visit to the SITE and how such information may be used.

Please also review the Terms of Use at https://robinchellis.com/terms-conditions which also govern your use of this SITE.


As a general policy, no personally identifiable information (“PERSONAL DATA”), such as your name, address, or e-mail address, is automatically collected from your visit to the SITE. ANY PERSONAL DATA COLLECTED BY THE SITE MUST BE VOLUNTARILY ENTERED BY THE SUBSCRIBER.

Non-personal data is recorded by the COMPANY’S use of Google Analytics. The COMPANY uses the information collected and provided by Google Analytics to help understand where its internet searches and traffic originates from.

PERSONAL DATA is information that specifically identifies you (name, email address, ship to/bill to address, phone number) and can be used to specifically locate you from within the COMPANY’S database and or filing system.

The SITE’S various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give the COMPANY contact information such as your

  • Full Name
  • Email
  • Address & Phone

Information submitted at the time of submission will be used by the COMPANY to:

  • Email SUBSCRIBER the requested information from the COMPANY;
  • Email SUBSCRIBER a weekly and or monthly newsletter from the COMPANY; the COMPANY believes in only sending communications when it has something of importance to send;
  • Provide SUBSCRIBER access to the requested content from the COMPANY;
  • Operate and improve our site, products, and/or services;
  • Understand SUBSCRIBER and SUBSCRIBER’S preferences to enhance their experience;
  • Offer SUBSCRIBER a better browsing experience;
  • Track, collate, and analyze SUBSCRIBER use of our site, products, and/or services;
  • Process and deliver contest entries and rewards;
  • Respond to SUBSCRIBER’S comments and questions, and provide customer service;
  • Deliver products and services SUBSCRIBER requests;
  • Send SUBSCRIBER related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with SUBSCRIBER about new contests, promotions, rewards, upcoming events, and other news about products and services offered by us and our selected partners; and
  • Link or combine it with other personal data we get from third parties as indicated below, to help understand your needs and provide you with better service.

PERSONAL DATA submitted voluntarily by the SUBSCRIBER is held:

  • Within the COMPANY’S Email SITE and database;
  • Until the SUBSCRIBER requests to be unsubscribed and or up to two years from the time of submitting, whichever comes sooner;
  • The COMPANY will ask SUBSCRIBER every two years if he or she wants to continue as a SUBSCRIBER to the COMPANY

OUR WEBSITE SERVER. This website is hosted by GetFlywheel. Their privacy and data protection policy is here.


The COMPANY is legally processing SUBSCRIBER’S PERSONAL DATA based on the following:

  • The SUBSCRIBER has given his or her explicit and voluntary consent to the COMPANY; and or
  • The COMPANY has a legitimate interest to process SUBSCRIBER’S PERSONAL DATA;



PERSONAL DATA is never sold, leased, or shared with any third parties. A third party is a COMPANY outside of the SUBSCRIBER - COMPANY relationship.


This web site and/or the products and/or services offered herein may direct you to web sites that are owned and/or controlled by third parties. We have no control over those third parties and are not responsible for the content or the privacy practices of those sites or companies.

To effectively run our business we may use any of the following third party Sub Processors in various data processing capacities:

  • Active Campaign, SamCart, ThriveCart, LeadPages, MemberVault, Acuity Scheduling, Google suite of products, Survey Planet, Zoom Video

CONTACT FORMS, WEB FORMS, ORDER FORMS AND EMAIL LINKS. Should you choose to contact us using a contact form, web form, or an order form on our website, or through a posted email link like this one, the data will be passed to us via email.  Our email servers are protected by SMTP encryption, however not all mail servers are secure. We would suggest that you always consider email as an insecure medium and not include personal, confidential or sensitive information within an email.

PAYMENT PROCESSING. We currently use SamCart & ThriveCart, a third party online payment processor, to process all payments made to us. Our gateway is Stripe or PayPal. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. All such information is provided directly to our third party processor, whose use of your personal information is governed by their data security policy. 

EMAIL LIST. If you choose to sign up for our email list, the name and email address you submit to us will be forwarded to Active Campaign, my email marketing services provider. I consider Active Campaign to be a third party data processor as described below. Your information will remain within Active Campaign’s database for as long as I continue to use that service for email marketing, or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email message that I send you or by requesting removal via email.  Minors under 18 years of age must obtain parental consent before joining our email newsletter. While your email address remains within the Active Campaign database, you will receive regular emails from us about our products and services.

SOCIAL NETWORKING SITES. Our service may include interfaces that allow you to connect with social networking sites (each an “SNS”). If you connect to a SNS through our service, your data may be accessed, used and stored based on your settings on that SNS. We may access, use and store that information in accordance with this policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

SCHEDULING. When you schedule an appointment with Light Code Healing, LLC, I utilize a third-party system, Acuity Scheduling. Required information varies depending on the form and, at a minimum, includes (i) name (ii) e-mail address and (iii) phone number. The provision of this information is mandatory in order to book an appointment with Light Code Healing, LLC. A user also has the option to connect their online calendar with Acuity Scheduling.

SURVEYS. On occasion, I survey clients to understand how I have and can continue to best assist them. Responding to these surveys is entirely optional. The online survey platform currently used is SurveyPlanet.

SOCIAL NETWORKING SITES. Our service may include interfaces that allow you to connect with social networking sites (each an “SNS”). If you connect to a SNS through our service, your data may be accessed, used and stored based on your settings on that SNS. We may access, use and store that information in accordance with this policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.


We may use cookies to deliver content that is specific to your interests. Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using the COMPANY’S SITE easier by saving your passwords and preferences for you.

These cookies are restricted for use only on COMPANY’S SITE, and do not transfer any PERSONAL DATA to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions.

If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the SITE may not function properly or may be considerably slower.

The COMPANY at times may use the following cookies on the SITE:

Google Analytics Third party Tracking Technologies Performance Tracking Technologies
This cookie is used to collect information about how visitors use our COMPANY’S SITE. We use the information to compile reports and to help us improve our platform. The cookies collect the number of visitors to the SITE, where visitors have come to the SITE from and the pages they visited.
Privacy Policy
Facebook Third party Tracking Technologies Social media Tracking Technologies
Facebook store cookies which allow the Facebook “Like” social sharing functionality but only if you click on the Facebook “Like” button on our SITE or log in to the SITE using your Facebook account.
Privacy Policy
Other Tracking Technologies First and third party Tracking Technologies Strictly necessary Tracking Technologies
Other unlisted Tracking Technologies might be in use on internal sections of the SITE, in order to customize and simplify the user experience on the site by remembering choices you made and your login credentials.

Please also review the Cookies Policy at https://robinchellis.com/terms-conditions which also govern your use of this SITE.



The COMPANY does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

All credit card information is handled by Stripe and PayPal.


The COMPANY may disclose SUBSCRIBER information in special cases when required by legal and or law enforcement and only when required by law.

If the COMPANY has reasonable reason(s) to believe that disclosing PERSONAL DATA held by the COMPANY is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the COMPANY’S rights or property, other users of the SITE, and or anyone else that could be harmed by such activities, then the COMPANY will work with the appropriate and legitimate law enforcement and or legal authorities to make sure that the PERSONAL DATA is handled in accordance with the applicable laws.


As a subscriber and or user of the SITE, you have the following rights:

  • Transparent information from the COMPANY regarding how they communicate and interact with the SUBSCRIBER;
  • The right to hear back from the COMPANY regarding any inquiry into SUBSCRIBER’S PERSONAL DATA;
  • To request correction of PERSONAL DATA from the COMPANY;
  • Access to SUBSCRIBER’S PERSONAL DATA including knowing the purposes that the data is used for;
  • To request erasure from the COMPANY’S records provided that there are not overriding legal, public interest, or legitimate interests;
  • To a restriction on the processing of the PERSONAL DATA;
  • Data portability of PERSONAL DATA (having a record provided to you that is readable and commonly used that outlines the PERSONAL DATA the COMPANY has on you)
  • To object to processing of PERSONAL DATA - the COMPANY shall no longer process the SUBSCRIBER’S PERSONAL DATA unless the COMPANY demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the SUBSCRIBER or for the establishment, exercise or defence of legal claims.
  • To file a complaint with the supervisory authority;
  • The right to unsubscribe at any time (withdraw consent)



Profiling means any form of automated processing of PERSONAL DATA consisting of the use of PERSONAL DATA to evaluate certain personal aspects relating to a SUBSCRIBER, in particular to analyze or predict aspects concerning that SUBSCRIBER’S performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;



The COMPANY recognizes the special obligation to protect PERSONAL DATA obtained from children age 13 and under.


If the COMPANY discovers that a child age 13 or younger has signed up on the SITE and or provided the COMPANY with PERSONAL DATA, the COMPANY will delete that child’s PERSONAL DATA from our records.

The COMPANY nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:

  • Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
  • Know the sites your kids are visiting and which sites are appropriate.
  • Look for Website privacy policies. Know how your child’s information is treated.
  • Check out the Federal Trade Commission’s (FTC) site for more tips on protecting children’s privacy online



Neither the COMPANY nor the SITE knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.


The COMPANY is not responsible for the content or practices of third party websites that may be linked to the SITE.

The COMPANY is also not responsible for any information that you might share with such linked websites.

You should refer to each website’s respective privacy policy and practices prior to disclosing any information.


The COMPANY does not provide any kind of a public forum or chat feature.

Guests of the SITE are solely responsible for the content of messages they post on the COMPANY’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.


The SITE provides the SUBSCRIBER the opportunity to opt-in to receive communications from the COMPANY at the point(s) where PERSONAL DATA information is required to be voluntarily entered by the SUBSCRIBER.

The SUBSCRIBER always has the option of removing their PERSONAL DATA from any communications list in order to discontinue any such future communications.

In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the COMPANY, which you no longer wish to receive.

If you are unsuccessful in completing the instructions specified in any such communication, please email the COMPANY at support @robinchellis.com and simply request to unsubscribe.

  • Unsubscribe from all communications from the COMPANY
  • Unsubscribe from a specific set of communications from the COMPANY



If you have any complaints or concerns about the COMPANY or about this privacy statement, please contact:

Via email: support @ robinchellis.com


Via regular mail: please contact the COMPANY for the current mailing address.

Information provided by you via general email inquiries to the COMPANY such as your email address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.


Security for all PERSONAL DATA is extremely important to the COMPANY.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure.

As a result, while the COMPANY strives to protect SUBSCRIBER’S PERSONAL DATA, the COMPANY cannot ensure or warrant the security of any PERSONAL DATA the SUBSCRIBER transmits via the internet. By transmitting any such information to the COMPANY, SUBSCRIBER accepts that he or she does so at their own risk.


Customer lists and information are properly considered assets of a business. If COMPANY merges with another entity, or if it sells its assets to another entity, the COMPANY’S customer list and information would be included among the assets transferred.

SUBSCRIBER would be given the opportunity to unsubscribe both before and after the sale.


By using the SITE, the SUBSCRIBER accepts the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the SITE. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.